Showing posts with label social. Show all posts
Showing posts with label social. Show all posts

Thursday, August 9, 2012

25 Ways To Increase Fans and Followers on Social Media

There are a number of options you can take to increase fans/followers.

A lot of people place emphasis on having a large amount of fans and followers on each account. While having a huge amount of followers and fans does indeed attract other fans and followers - there has been talk about how many people you actually reach and whether you are actually engaging with all your fans and followers.

Ask yourself; how are brands/businesses reaching their fans and followers? Are they good at their business? Are they making sales? Do their fans/followers like their products and services? What other marketing/advertising do they do? What are people saying about a business/brand online? Is it really just about numbers?

You have to consider reach, loyalty, ROI, customer service, sales, advertising and whether posts/links are read and how each brand/business is viewed publicly.

Facts about businesses are very hard to determine by judging the amount of fans and followers that an account has on the basis of numbers alone.

A lot of people will tell you to buy fans and followers and I would advise you not to. If you do buy fans and followers, it is highly unlikely that these bought fans/followers will share your content, comment on your content or really communicate with your brand.

Try these tips to increase your fan base on each account  organically:

1. Content is the most important tool to naturally increase your fans or followers. Consider your target market, know your brand or at least the personality of your brand. Share your own business content yet be social on social media! Read, comment on, share, respond to, like, link to and recommend other content from elsewhere (after you have carefully checked the sources) Having great, valuable content is the best way to gain fans and followers!

2.  http://www.masteringsocialbusiness.com/2012/05/07/how-to-get-more-followers-today/ - this podcast  discusses ways to naturally increase followers/fans on a number of social media platforms

3. List your business/brand in free business directories

4. List your Twitter account in Twitter directories

5. Join groups on LinkedIn

6. Participate in hangouts on Google+

7.  7 more steps/ways to gain more fans organically - http://socialmediatoday.com/lauren-parajon/473583/7-steps-gain-more-fans-and-followers-organically

8. Be more interactive on Twitter –  have conversations with others and pretend you are at a networking function. Talk about other subject matters, join in conversations, answer questions, share resources and if you like you can even host Twitter chats or pose questions to followers (if you do decide to ReTweet content or people – please check their bio/profile and the link before you share anything!)

9 . Join Twitter chats

10. On Pinterest, you can like, comment on and repin (after checking the source!) other people’s content

11. On Instagram you can like and comment on other people's images (this applies to other photo sharing sites as well)

 12. On Facebook you can share other business page content on your page; if it is appropriate and in line with your brand

13. Some advice for Twitter - http://iccmarketing.com/blog/how-to-get-more-twitter-followers-the-right-way/#.UCCtU6OpaVo

14. Decide if you want to have a competition or giveaway to organically attract more Facebook fans – you have to use a third party app for this - https://www.facebook.com/notes/social-media-nz/no-likes-allowed-facebooks-competition-rules-that-no-one-seems-to-know-about/200378816641665

15. Email marketing – perhaps consider a monthly or quarterly email; make use of social share buttons and inform readers of each account they can find you on and connect with you on.

16. If you have a business blog; you can connect with other Bloggers in your industry by commenting on and even linking to other peoples' blog post/s. Set up a link list of blogs and build a community of like minded or like industry Bloggers.

17. Bloggers have blogging communities, events, meetups, blog meetings and even seminars/conferences throughout the year. Consider connecting with other bloggers and attending events.

18. Consider Facebook adverts https://www.facebook.com/advertising to either advertise a product or your business

19. Consider Google adverts https://accounts.google.com/

20. Consider print advertising as well

21. Participate in industry events. Consider speaking at industry events. Consider holding an event of your own. If you are able to; you might even consider hosting/sponsoring an event - this will certainly drive traffic to your website and awareness of your brand

22. Attend networking events and meet people! Hand out your business card and chat about your business/brand. As you are well aware; at industry networking events you will meet with at least 1-5 other people, swap cards and talk about other things! Events are a great way to meet people - after all social media is really about PEOPLE.

23. In order to gain fans and followers; it really is about using your accounts every day, finding, sharing and providing great content, updating daily, blogging regularly and reading about/ researching your industry.

24. It takes time to build up fans and followers. Try spending at least 5-10 minutes a day on each social media platform you use, reading, liking, sharing, commenting on other people's content. This will probably increase your knowledge of happenings in your industry and will inspire your own content.

25.  Remember also to monitor all your accounts (daily!) and read everything you can to stay on top of trends, changes and happenings in your own industry. 


I believe that social media is really about 3 things:
1) content (your own as well as other content) 
2) connecting and engaging with people
3) people

source: http://blog.hubspot.com/blog/tabid/6307/bid/23621/4-Ways-to-Use-Email-to-Increase-Followers-and-Expand-Social-Media-Reach.aspx

Wednesday, June 6, 2012

Social Media Tips

Lisa Galarneau who is a social media anthropologist and did research for Microsoft; explains what she has discovered about social media, this may be helpful for you - http://www.jeffbullas.com/2012/06/05/10-social-media-secrets-from-the-social-scientist/

She is fascinating - have a look at her site - you never know what you may learn from her! http://lgalarneau.webs.com/

Although she discusses sharing and engaging; she uses her Twitter accounts to ReTweet information while I still emphasise that you try build a community on every platform you use.

I understand that most of you use social media to promote your own business, have a look at your content, mix up content a bit more and start engaging with other people ( Use the search feature on each site to find relevant content, valuable information and even people/businesses to follow)

Twitter can be the most useful tool/platform for sharing and exchanging information; I highly encourage you to mix up your content (quotes, resources, your own info, other info, info which relates to your brand/content, images, videos, interesting posts, responding to other people, answering people etc)

I recommend Tweeting at least 1-5 times a day (although you can Tweet up to 250 times a day!) and when there is an event, festival or function which is related to your business/brand - you might find you are Tweeting more on some days and less on others.

Mix up your Facebook content (resources, news, images, videos, your own content, your own services/products, images, quotes and even ask your fans questions/respond to them) - communicate with your fans.

I recommend a Facebook update once a day in the mornings between 9am - 11:30am EST

Try to mix up content on a ratio of 10:1 (for both Twitter and Facebook)

 - 10 interesting, informative, fun, entertaining, educational, inspiring, motivational, links, images, videos, tips, tools, guides, how tos, other resources updates

to 1 brand/business, product, blog post, service, launch,  announcement, event or any other information about your business/brand update

If you need help with Pinterest - let me know. Certainly have a board or a few business boards with your content/products/blog posts but set up a few other boards as well. Connect with others (in other words find, like and comment on other people's content/pins)

Instagram is fast becoming a great photo sharing opportunity for brands to reach their audience. If you are interested in Instagram - set up a business Instagram account with your own images but branch out a little and connect/like/comment on other people's content too. (You can find other content or hashtags via the search feature)

Your business blog is essentially for your business. However think about your audience too and ask if they will be interested in the post. Is it valuable, is there a link to purchase something, to attend something, have they all the information they need?

Is the information timely and relevant? How are people finding you, what tags and keywords are you using? What do they want and what are they searching for? Is the post title relevant? Are the images attractive and does the entire post grab their attention?

I recommend a blog post at least once a week on a Wednesday or Thursday morning between 9-12pm EST - and then pop the link with an introduction (An interesting, valuable introduction to give people a reason why they should be clicking to read) onto Facebook and Twitter.

Search Pinterest, Twitter, Facebook ,sites and blogs for inspiration for your own blog posts (or newsletters, marketing ideas, launches, announcements etc) Find relevant images and content and don't forget to cite the original source and link back to the original content!

Social Media is about building a community and being social and offering engagement/ a different relationship with your customers and clients. Have fun using social media as a PR and communications tool while having fun answering your fans/followers and engaging with people.

If you have any questions about content and how to use different platforms please ask! You can connect with me on Twitter | Facebook | email me on ebbyeryan@gmail.com or even just call 0408 478 224.


source: http://www.toprankblog.com/2012/05/5-business-blogging-tips/

Wednesday, May 2, 2012

Let's Talk about *Rules on Social Media

* Rules or Guidelines really

As you are probably aware; social media has taken over! 

In the past 10 years; most businesses have a Facebook page, a blog, a Twitter account as well as presences on Instgram, Pinterest, photo sharing sites, have listed their companies on LinkedIn, have designed tabs, have mobile Apps, are in social networks and have inserted  social share buttons on all their marketing collateral.

While I don't really like using the word Rules; I have noticed that some corporations have just jumped into social media without preparing a policy, or a content strategy or have not trained their employees on how to respond to people on social media or how to handle customer service enquiries (or fails).

I also believe that we all have to tick the box to agree to each site's terms and conditions; but some of the terms and conditions are often ignored and leave a company/business without access to their account or having to deal with issues on various social networks.

So here's a list of Guidelines I use to train my clients on how to use social media wisely:

1. Set up a social media policy - here are many examples - http://socialmediatoday.com/davefleet/151761/57-social-media-policy-examples-and-resources - use these to adjust a policy for your specific workplace
2. Discuss and set up social media guidelines for your employees - http://www.bluewiremedia.com.au/free-social-media-guidelines-template
3. Use a social media crisis plan and train your staff on how to handle a mishap - http://socialmediatoday.com/chrissyme/298509/five-social-media-must-haves-crisis
4. Decide why you are using social media in the first place - this will help with your strategy and your content - then set up a marketing/content strategy which suits your employees and workplace
5. Read each site's terms and conditions and adhere to their rules.
6. Choose your accounts - use the ones that your clients/customers/ industries are using such as Twitter, Facebook, a blog platform, Pinterest, Google+, YouTube but also look at using other sites such as photo sharing sites such as Pinterest, Flickr, Instgram  (Google for information about thousands of other sites you can use for your business)
7. Remember to start small! Each account has to be active and attended to (on a daily basis)
8. Who is going to be attending to each account? What is his/her responsibility?
9. The community manager (or person responsible) HAS to check each account at least twice a day (early mornings and evenings) to ensure that questions are answered, customer service enquiries have been attended to, inappropriate content (such as people posting pictures or spam comments) is removed AND ensure that you are engaging - i.e. thanking people for shares/ReTweets, liking a comment (on Facebook), sharing your pins, commenting or liking on Instagram or simply showing that you are present and listening to people.
10. Who makes executive decisions? If a manager/supervisor needs to confirm an action - a discussion has to take place around what to do if they are unavailable. You CANNOT leave something inappropriate on your social media account/s which could harm your brand.
11. Monitoring the account/s also has to take place over the weekends - who is responsible for weekend and after hours monitoring?

Now let's talk content:

1. Use your company site/blog to promote, share and spread user generated content directly from your brand.
2. Are you going to hire a copywriter or is there someone in-house who is prepared to write blog posts, updates, Tweets and source images, videos etc.?
3. Are you finding content from elsewhere and using it as inspiration? If yes, you HAVE to source links back to the original content.
4. Are you using images with your content (which is highly recommended)? Ensure that you link back to the original source or name the source (e.g source:CarrotCreative)
5. Prior to sharing any information online, check the link (on a laptop preferably to ensure that all the other content on the site itself is trustworthy)
6. Only share, link to and use links which are from trusted sources. Ensure that there is no inappropriate subject matter or adverts on the links you are sharing - generally when people click to open a link, they may view other content on the site - so check, check, check!
7. When ReTweeting information on Twitter - check the bio/profile, the Tweets, the name of the person whose links, quotes or information you're sharing with your followers BEFORE driving content. I cannot stress how vital it is to check, check, check! (The same goes for Pinterest AND Instagram)
8. Check that the sites/videos/images are secure and safe - I use Wot - http://www.mywot.com/ to check user ratings as well as Norton 360 and McAfee secure search for this purpose. 
9. Build trust with your followers/fans/peers when using, finding, promoting, sharing or driving content - the content you use is affiliated with your brand (So I repeat check, check, check!) The only way to build trust is by being active on social media accounts and building relationships with people.
10. Seek advice. Ask for help.
Enquire about training - this will benefit yourself, your brand and your employees. (We are all learning here, even me!)

And finally social media etiquette:

1. Google before you Tweet, post, blog or share. Check your resources and try to find the original source of any content you use - this will help you build trust with your peers.
2. Be nice - and if you can't than go for a walk, grab a cup of coffee, drink a glass of water - rather than responding inappropriately.
3. If you do not agree with something and you really want to Tweet, post or blog your viewpoint - think very carefully - is it necessary? Will it change anything? If you believe it will than disagree respectfully without launching a personal attack.
4. Be diplomatic. You don't have to agree with everything, like everything, choose to share everything - but build diplomatic relationships with others anyway.
5. Try not to constantly ask others to follow you, like you, ReTweet you, share your content - build a relationship and trust with your peers/fans/followers to build an organic sharing relationship instead (which takes time and effort)
6. Shout out, compliment, acknowledge good practices you see online and share people's pages, accounts and boards with others (if they provide value to you; they will provide value to your fans and followers as well!) - I am a huge fan of social good and this type of behaviour will make your day so much nicer!
7. Try not to constantly talk about your brand/business on your Facebook business page or Twitter account - use those sites to engage with others and exchange information. People love resources, tools, tips, case studies, guides etc. - share yours with them!
8. Use your business blog to inform, educate and talk about your business. Try to respond to comments and find other blogs in your industry to build relationship with other Bloggers. And attend a Blogging event (or any type of networking event) - they're fun and you will learn a lot!
9. Be kind. Answer queries, respond to comments, find answers and share information. When you see an opportunity to help someone else - take the chance!
10. Read everything you can; blog posts, news, updates, Tweets, case studies, surveys, white papers, eBooks, newsletters, manuals - the more you read - the more inspiration you will have to generate your own content.Here are some tips to finding content for your business - http://socialnetworkingandmarketing.blogspot.com.au/2013/07/content-content-content.html
11. Make use of visual content. Pinterest boards are a great way to access infographics, blog posts, tools and tips you can share across your social media profiles (just remember to check the links) and Instagram is also a great way to build a more personal connection with your clients (customers) - check EVERYTHING very carefully on Instagram.
12. Before you select a hashtag - check the hashtag carefully (by clicking on it and see where it leads) - make use of www.tagboard.com for hashtag search.

And lastly - Make your Own Path!

Because social media is global and embraces each unique individual; you can decide how you are going to use social media to represent yourself/your brand. You can be formal, chatty, a curator of information, a helpful sharer, a promoter of social media good, a brilliant sales person, a quiet observer, an industrious entrepreneur - there is no better set of tools to finding your own path as long as you are learning and having a bit of fun along the way.

 “Be authentic and organic. It can’t be forced or it won’t work. And most importantly, have fun.” - Richard Branson on social media

It is called social media - because it is encouraging people to embrace integrating business practices socially.

Where else really can you chat with your fans/followers, share ideas, information and resources while 'meeting' hundreds of people? (If someone knows the answer to this - feel free to tell me!)

However I am going to go back to the Rules and Guidelines - by adhering to each site/platform's rules and conditions you will build an online presence but more importantly you will build trust among your peers.
Each site should have a list of guidelines, terms and conditions or policies on a page - have a read through all of them!

source: http://thetechnologycoach.blogspot.com.au/2011/05/do-you-have-social-media-policy.html







Wednesday, December 21, 2011

My Best of 2011

My 2011, and a little of the best - focusing on social media and learning:



3. Mashable's Awards (5th)  - winners announced (social media, entertainment, business, technology)  - http://mashable.com/2011/12/19/mashable-awards-winners/


5.  My best book of the year - I'm Feeling Lucky  - The Confessions of Google Employee Number 59 - Douglas Edwards - although technically not a marketing or a business how to book, I'd give this to anyone wanting to learn about business -it's an incredible and insightful book about Google.

6. Amazon's Best Books of the Year (so far) - http://www.amazon.com/gp/feature.html?ie=UTF8&plgroup=1&docId=1000698051 
- read, read, read!

7. My best social media/marketing blog - We Are Social http://wearesocial.net/ -
it's mainly info about the UK, I think their Mashups are extremely valuable!


9. My best ad of the year (funny and brilliant) -  by New Zealand's Transport Agency http://www.youtube.com/watch?v=dIYvD9DI1ZA -  
if you love ads (or work in advertising) - Best ads (interactive, TV, print and outdoor) week by week - http://www.bestadsontv.com/
(a fantastic resource)

10. My best Facebook community page - Toby the Wonderdog -  https://www.facebook.com/drkatrinawarren - where pet owners come and share their pet stories.

12. 5 Twitter people I admire and learnt from this year (trust me I have zillions!):

13. and lucky last - my best two free eBook providers (just need to give some details and download)
Hubspot - whitepapers and eBooks - http://www.hubspot.com/internet-marketing-whitepapers/

14. Bonus! Here's a free eBook library - focusing on marketing - http://www.davidmeermanscott.com/products_ebooks.htm

15. And if any of you are looking for blogs/bloggers  - (or just to learn and connect) here's The Best Australian Blogs 2011 winners (and others) a competition run by the Sydney Writer's Centre http://www.sydneywriterscentre.com.au/bloggingcomp/enter.html


Social Status will be open over the holiday season, so if you need anything (training, tips or advice), give me a call, Tweet, email, comment on Facebook or even arrange to meet me for a coffee (gasp!)

Wishing you all a very happy holiday and for those of you finishing work this week - a wonderful new year!

Monday, September 26, 2011

Using videos for marketing

I've just started using Go Animate to make videos, discussing social media, training and etiquette, a fun way of trying out video and deciding how to use videos professionally.

What I enjoy the most making about making videos on this platform, is that you can export them to YouTube, share on social media and embed on websites or blogs, so  the developers and designers are welll aware that people search for video content and 1 in 4 people in the US are watching/accessing videos daily.

Videos are the fastest growing out of all social media tools, they're often easy to make and YouTube has just made it incredibly easy to edit videos making it easy for you to search for and view anything you like.

Have a look at the Online Video Rankings and consider video marketing. 

You can do guerilla ads, montages, how tos, training sessions, guides, words, launches, festivals, glimpses, sneak peaks, vlogging ... you name it.

As you can tell from the rankings above Google Sites, driven primarily by video viewing at YouTube.com, ranked as the top online video content property in May with 147.2 million unique viewers.

So if you choose to use animations or stick figures like me (to start) or a hire/use a professional team with access to excellent music, voice and sound - which ever way you to go, export to YouTube or use YouTube, make use of tags and labels and set up your channel.

Here's my latest animated videos  - http://www.youtube.com/user/ebbyeryan

Make use of videos for social media, people like to view content and share/send to friends.

Wednesday, August 31, 2011

The incredible growth of social media

Social Media is increasing dramatically in demographics and users globally.


In one year sites such as Facebook, Twitter and LinkedIn are gaining users and more and more marketers/advertisers are using social networks to increase brand awareness and reach potential customers as well as people who loyally use their brands.


Most brands are recognising customer loyalty and are rewarding customers with check ins, giveaways, prizes, competitions, surveys while increasing comments and shares across all sites.


Twitter is widely used, it has a massive global reach and seem that micro blogging makes it easier for users to sign in and share content publicy and widely.


In less than 6 years, social media has changed the way we interact and changed the way we do and can do business.


Have a look at this: The Growth of Social Media: An Infographic

Monday, January 17, 2011

January

January is the time to plan events and the marketing for the next 6 months.

What events are you interested in attending this year?

Do you want to met other marketers and networkers? Or pursue some of your interests to meet like minded people to benefit/market/promote your business in a social setting and possibly get some ideas. 

Try Eventbrite or stickytickets. You can attend events or even host your own event and share events on social media sites. 

Ignite Sydney will be held on the 10th February. If you would like to present a topic, they are calling for topic submission.

Last years' topics included shopping, technology, project management, science, life, hacking and improvisation as well giving attendees and presenters an excellent opportunity to network.

Social Media is all about integrating social media strategies and using them alongside traditional marketing to build your business, brand and online presence.

This year is all about building a community, writing content and using marketing tools and strategies both on and offline to benefit your business.