Showing posts with label listen. Show all posts
Showing posts with label listen. Show all posts

Thursday, March 15, 2012

Social Media Optimisation

SMO is using links, fantastic content and sharing on different accounts to drive visitors to your blog/website.

Now don't get confused between SMO and engagement. SMO is making sure that your content is seen, by using tags, labels and keywords, writing excellent headlines, sharing on other accounts, linking to other accounts and communicating online.

Engagement is sharing with your fans and followers and building an online community. The more interaction you have with a community (whether it's comments on the blogs, likes and shares on Facebook, ReTweets and chats on Twitter) the more likely that your SMO will naturally increase.

One of the keys to understanding how SMO works for you is listening to your audience. You can ascertain when people are liking/commenting/sharing/asking questions. Once you have viewed Google Analytics, Blogger stats, statcounter.com and other social media listening tools online - here are a few which will explain how and when to listen - http://janetfouts.com/listen/ - you will know your audience, which posts they are clicking on and what kind of content they are responding to.





Now SEO - Search Engine Optimisation is sightly different from SMO. SEO works on backlinks, incoming links and ensuring that your website is found on searches. One way to do this is to find and work with relevant links, list your website in online directories and get other websites to link back to you. The more links you have the higher you will rank in searches. And if the links are trusted links (leading to sites which people trust, recommend and refer) the better this is for your website. Don't worry - the SEO superhero SEOman explains this is a really basic way - http://www.redevolution.com/seo-explained/

According to Active Warrior in an online discussion - here are the differences you should be concentrating on:

Link Building:
SEO – Inbound links are a large determining factor in rankings.
SMO – Links are a result of success, which means that SEO benefits from good SMO.
Page Elements:
SEO – Title tags, headers, image title, bold text and use of keywords are all influential on search engine rankings.
SMO – Coding and tags are not so important, while visual attention grabbers make a bigger impact.

Titles:
SEO – The title tag of a page tells the search engines what a page is about and carries a lot of weight in the rankings.
SMO – Titles and headlines are extremely important for grabbing attention and getting users to click-through.
Speak to an SEO consultant - he/she will know the best way to implement SEO.
  
Here are 15 steps you can take to increase your SMO:
1) Use share buttons
2) Enable YouTube videos - to be embedded or mobile so people can share them
3) Enable your blogs to be mobile; so they are easy to read and share when you're out and about
4) Tweet this, Pin This, Facebook like, Google1 - these buttons are gold, place them prominently on your site and blog
5) Use links, share links with others, put a link list on your blog
6) List your blog and website in free online directories
7) Answer questions on LinkedIn or Quora
8) Join online discussions
9) Comment on blogs - with a link back to your blog or website 
10) Take part in community activities online (MeetUps, chats, discussions, blogging events etc)
11) Communicate; update, post , Tweet everyday if you can and concentrate on fresh, unique blog posts
12) Mix and Match your content - use videos, quotes, eBooks, resources, guides, images, tips, tools, questions etc - enlighten and entertain your audience and focus on your brand
13) Share sites, resources, ideas, posts, Tweets, updates, videos,  etc.
14) Listen to your fans and followers; answer questions, provide social service and monitor all your accounts
15) Be genuine, don't focus on SMO as a rule; concentrate on engaging with others, building a community, enjoying social media and the clicks should come!

source: http://www.webmarketingagency.com.au/what-is-social-media-optimisation/

Monday, October 17, 2011

8 easy ways to invest in social media


Social Media is an investment. And it is a long term investment.

"Don’t treat it as a stand alone function, but as an asset, and you’ll be glad you invested in it."  - Sean Clark.

Most small businesses and non profit organisations are not going to see quick results. And they are probably not going to see ROI. Social Media requires time, energy, effort and often this is very hard to measure by ROI alone.

Larger corporations and companies who make use of email marketing, social media campaigns and a campaign or video going viral will probably see instantaneous results - but this can fade and it is up to a marketing team (or agency) to plan and invest in social media on a regular basis.

Over the past few years, we have experienced changes in the online world. We are learning to plant fish where people are actually logging in and looking for fish and most people are using Facebook, Twitter, LinkedIn and YouTube. Thanks to Chris Brogan's eBook, Fish Where The Fish Are, he encourages the use of social and traditional marketing which will explain to you how to use sales and marketing tools to reach your audience online.

Once Google+ enables business profiles, there will be another platform to drive traffic and marketing.

Here are 8 simple ways you have to invest in social media over the long term:

1. Post often - at least once every working day. Whether it's a video, written content, an announcement, news, a launch or photos, blogs drive traffic to and from your website and to other social media accounts. Business blogs aid businesses, drives traffic and provides a communication tool. Every company no matter how big or small should have a blog.

2. Update often  - several times a week on Facebook. Make sure you respond to queries and build a relationship with people who have liked your page.

3. Tweet often - There is a limit of 250 times a day. Depending on the nature of your business, your style and voice, you can Tweet between 7- 100 times a day to help you drive your brand and business. Twitter acts as a global newspaper and often content gets lost. Try to use Twitter for sharing knowledge and for interacting with others; without constant marketing and promotion. Have a look at companies and brands you resonate with and follow their suit on Twitter.

5. Have a marketing strategy - plan for 3 - 6 months so you can plan campaigns, content, prizes, and giveaways. Keep adjusting the strategy every few months according to changes and needs. Have monthly meetings with the social media team (customer service or marketing team) to discuss changes online and new resources/ideas. Social Media is constantly changing.

6. Listen to your clients and customers -  monitor their responses, clicks and shares. Listen to what they want, answer their questions and plan or implement strategies to satisfy your advocates. Use surveys, questions, focus groups, emails, campaigns and email marketing to reach clients and customers.

7. Invest in training - Training provides the tools to assist with social learning, interaction and finding resources which fit the business, encourage social media in workplaces. Individuals (yourself, staff or team) will learn from each other and interact with each other. Social Media and Social Learning go hand in hand, it increases productivity, aids curiosity and understanding. Individuals who work in an environment which encourages social learning; find that they are more invested in the company or business. Talk to your staff; they are dealing with clients and customers in a myriad of ways from the receptionist, to customer service teams to the marketing team themselves. Your workplace will be able to understand clients/customers wants and needs via their emails and interaction with your business.

8. Engage  - thank people, answer people who reply or like or comment. They have made the effort to be in contact with your business and whether they are in need of assistance, customer service or advice; the more you interact; the more likely they will return.


I would like to emphasise that social media is long term. People are seeking information online and are building long term relationships with brands.

These 8 basic steps will enable you and your business/company to invest in social media for the long haul. Most of these steps have to be taken everyday with regular meetings, reviews on a monthly (6 weeks, or bi monthly) basis. 

Whether you work for yourself or for a giant corporation, by making a long term investment in social media; these 8 steps will give you results.