Thursday, February 6, 2014

Content, content, content (again!)

As a social media trainer; one of the most challenging things is finding content, and images, and posts, and updates, and Tweets, and videos, and stories (you get the picture) which is or will be valuable for your audience (or fans or followers)

I have been teaching my clients how to find content by focusing on keywords and stories or images or videos which their fans - the people, the humans who come to their accounts ACTUALLY want to read, or like, or share to their friends. (use Google Analytics or various insight/analytics tools to assess this)

So I was very very happy to put together all the things I like to read and share on LinkedIn Pulse app  - - which is a really good way to share content that will be relevant for your brand and business.

So after saving about a million things to my - which is very handy if you use Twitter and want to save articles (to check and read later) - I have set up various Pinterest boards with articles or content which will hopefully help, motivate, or inspire me when I train or at least give me stuff to talk about (or share or post or Tweet).

Social Media is social!

 It is about sharing information which is relevant to you BUT it has to be valuable to actual people. When people like, or click, or ReTweet, or comment on, or share (across various accounts) it is then your role( as a social media person, or community manager) to actually engage with the people. (As you would if they were standing in front of you discussing a certain topic)

Back in 2005 I was blogging a lot! I had my own second hand bookshop and social media was not what it is now. It has now become a place where you can Tweet, post, save, like, share etc.I love it, I love how people are connecting, sharing stories and I also love seeing the impact social media is having on our lives (think social good - it is really helpful during natural disasters, world events, or for people who want to spread kindness and help other people)

While blogging was an interactive and very handy tool for me - I have now moved towards Twitter (where I stay updated on EVERYTHING) and save content to read, or post, or share later and Pinterest - which I have found highly beneficial.

I set up a Computer and Internet Basics for Seniors (older people) board and a Social Media Love board and I use these boards to not only train but to provide relevant and hopefully handy resources for my clients. I use articles from Pulse app. from the Flipboard app and from all over the Internet so I can share and save information - it is truly limitless.

So in order to find content for your own business or brand, please download some of these apps. Or join some of these accounts.

And don't forget to blog, to write your own original Tweets and Facebook updates (on your Facebook business page)! To start - then perhaps and if it is needed set up an Instagram account and perhaps join Pinterest - which has a great search feature and you will find information about everything and anything.

This is what was recorded in 2013:

So what does this mean as a brand or business?

Stop thinking that you are online and you HAVE to only sell or market your business and products. 

Please start listening to what your clients, and fans, and followers have to say. What is relevant to them? Why did they like or follow your brand or business? What do they want? What is important to them? 

What are they sharing, and commenting on? Are you actually answering them, talking to them or are you just not engaging? Engaging really means - someone has seen an article you put online, then responded to the article, "Wow I never knew that!" or "What an amazing idea." or whatever and you genuinely responding - we love that idea, or we (...), or I (...)

Imagine a person is face-to-face with you and have conversations. They don't have to be witty, or trying too hard, or insincere, or not like yourself at all - you can have genuine conversations with people offline (think of when a customer comes to buy your products, or how you talk to people on the phone, or how you meet people in a professional way) and START doing that same thing online.

Remember any content you create, write, post, and share is aimed at people JUST LIKE YOU.

Why do you follow a certain person or brand on Twitter? Why have you clicked like on something? What are you commenting on and responding to? What inspires YOU, motivates YOU, propels YOU to act - the people you are trying to reach are also doing the exact same thing.

Stop thinking of social media as only selling to or marketing towards current or potential clients and start being a person - and talk (both online and offline) to real people just like you! 

If you would like to know more or would like social media training or advice - feel free to contact me. ~ Elana

No comments:

Post a Comment